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Shipping, Returns, Exchanges

One of our biggest expenses is shipping costs, which include expenses for sortation, transportation, and outbound delivery by the Postal Service. We work very hard to keep shipping costs at an absolute minimum for our consultants and customers.

Should You Have Any Additional Question, Problems, Concerns – Please Call Customer Service at 1-877-531-5541

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SHIPPING

All orders are shipped Monday through Friday (excluding some holidays).
Intimate Tickles LLC ships packages via USPS or UPS, depending on location of recipient.
All shipping charges are a simple percentage based on cart total

  • $0 – $150 incurs 15% shipping costs.
  • $151 – $300 incurs 12% shipping costs.
  • Over $300 incurs 10% shipping costs. 

Your order will be processed and shipped within 2 business days after the order is placed – excluding weekends and holidays.

You will receive an Order Confirmation email when your order is processed. Make sure to retain your order number, email address and the billing zip code for your order. If you created an account during ordering, Tracking Information will be provided once acquired.

We want you to be 100% satisfied with your Intimate Tickles experience. If you have any questions regarding your order, please call 1-877-531-5541.

RETURNS

As a valued customer, your satisfaction is our top priority. Intimate Tickles LLC is pleased to offer a 30 day exchange policy on all products that have a mechanical component (ie anything with a motor, an on/off switch or requiring batteries to operate) that are defective. If the product has a retail value of $99 or greater, the warranty period is extended to sixty days. In addition, we offer an exchange policy for any product that arrives to you in a non-working or defective state. In accordance with health regulations, we are unable to accept returns or exchanges on lotions, creams, lubes, sprays, soaps, candles, non-electric erotic novelties, lingerie as well as DVD’s, books, and other miscellaneous items.

Due to the intimate nature of the Intimate Tickles LLC product line, returning a product is not possible. Sorry, no merchandise credit can be issued.

EXCHANGES

Call Customer Service at 1-877-531-5541 to receive a Returned Merchandise Authorization (RMA) number.
Write your RMA number on the product’s original packaging. (Sorry, returns cannot be accepted without an RMA number prominently displayed on the exterior of the packaging containing the defective item. Packages without an RMA number will be returned to sender.)
Package the product and all batteries and accessories that came with your product. Be sure to include a copy of your original invoice and circle the listing of the product that is defective.

CONTACT US

Should You Have Any Additional Question, Problems, Concerns – Please Call Customer Service at 1-877-531-5541

Quick Contact Us

This contact form is for GENERAL INQUIRIES ONLY. If you want to Book A Party, please use our Book A Party Form. If you would like to Become A Consultant, please use our Next Step Form.
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Questions? Comments? Suggestions?

If there is anything on your mind that we have covered in our pages here, we would be glad to clarify and/or explain further. Simply drop us a line, and we'll get right back to you. Use our quick form here or call 877-531-5541