Shipping, Returns, Exchanges
One of our biggest expenses is shipping costs, which include expenses for sortation, transportation, and outbound delivery by the Postal Service. We work very hard to keep shipping costs at an absolute minimum for our consultants and customers.
Should You Have Any Additional Question, Problems, Concerns – Please Call Customer Service at 1-877-531-5541
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SHIPPING
All shipping charges are:
$0 to $150 retail = Shipping 14%
$151 to $300 retail = Shipping 12%
$301 and more = Shipping 10%
Your order will be processed and shipped within 5 business days after the order is placed – excluding weekends and holidays.
You will receive an Order Confirmation email when your order is processed. Make sure to retain your order number, email address and the billing zip code for your order. If you create an account during ordering, tracking information will be provided once acquired.
We you to be 100% satisfied with your Intimate Tickles experience. If you have any questions regarding your order, please call 1-877-531-5541.
!! Please Note !! Due To The Current World Situation both FedEx & UPS can take up to an additional week to complete standard deliveries. We appreciate your patience.
RETURNS
As a valued customer, your satisfaction is our top priority. Intimate Tickles LLC is pleased to offer a 30 day exchange policy on all products that have a mechanical component (ie anything with a motor, an on/off switch or requiring batteries to operate) that are defective. If the product has a retail value of $99 or greater, the warranty period is extended to sixty days. In addition, we offer an exchange policy for any product that arrives to you in a non-working or defective state. In accordance with health regulations, we are unable to accept returns or exchanges on lotions, creams, lubes, sprays, soaps, candles, non-electric erotic novelties, lingerie as well as books, and other miscellaneous items.
Due to the intimate nature of the Intimate Tickles LLC product line, returning a product is not possible. Sorry, no merchandise credit can be issued.
EXCHANGES
Call Customer Service at 1-877-531-5541 to receive a Returned Merchandise Authorization (RMA) number.
Write your RMA number on the product’s original packaging. (Sorry, returns cannot be accepted without an RMA number prominently displayed on the exterior of the packaging containing the defective item. Packages without an RMA number will be returned to sender.)
Package the product and all batteries and accessories that came with your product. Be sure to include a copy of your original invoice and circle the listing of the product that is defective.
CONTACT US
Should You Have Any Additional Question, Problems, Concerns – Please Call Customer Service at 1-877-531-5541
Questions? Comments? Suggestions?
If there is anything on your mind that we have covered in our pages here, we would be glad to clarify and/or explain further. Simply drop us a line, and we'll get right back to you. Use our quick form here or call 877-531-5541